Privacy Policy
Effective Date: July 4th 2024
Stealth Windshield Repair Inc. ("we," "our," or "us") is committed to protecting your privacy and handling your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with us.
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Address
- Vehicle information (e.g., license plate)
- Last four digits of your payment card (for identification purposes only)
All payments are processed securely through third-party payment processors (e.g., Square).
We do not store full credit card numbers or CVV/security codes . Payment information is handled directly by the payment processor in accordance with their security and privacy policies.
We may collect technical information such as:
- IP address
- Browser type
- Device information
- Access times
- Website usage data
How We Use Your Information
We use your information for purposes including:
- Processing transactions and managing memberships
- Providing windshield repair and replacement services
- Communicating with you (appointments, support, updates)
- Sending administrative notifications (policy updates, renewals)
- Improving our services and customer experience
- Preventing fraud and unauthorized transactions
- Complying with legal and regulatory requirements
We collect and use personal information only for purposes that a reasonable person would consider appropriate under the circumstances.
Consent
By using our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
Disclosure of Information
We may share your information:
- With service providers (e.g., payment processors, IT providers)
- When required to comply with legal obligations
- To enforce our terms and protect our rights
- With your consent or as permitted by law
We do not sell or rent your personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
When no longer required, your information will be securely deleted or anonymized.
Security of Information
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure payment processing systems
- Restricted access to personal data
- Secure storage practices
However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable privacy laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion where appropriate
- Withdraw consent for certain uses
To exercise these rights, contact us using the details below.
Third-Party Services
We may use third-party services such as:
- Payment processors (e.g., Square)
- Website analytics tools
These third parties may collect and process information in accordance with their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions or requests regarding this Privacy Policy, contact us:
Stealth Windshield Repair Inc.
76 Westwinds Crescent NE Unit 1155
Calgary, AB, T3J 5H2
Email: stealth@stealthwindshieldprepairs.com
Phone: +1 587 897 1886